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About me
Driven by a passion for delivering exceptional customer experiences, I am a dynamic
and results-oriented professional with a diverse background in sales and marketing, event
coordination, housekeeping, and F&B. With a proven track record of achieving outstanding
results and exceeding customer expectations, I am excited to leverage my skills and knowledge
to contribute to the success of your organization.
Experience
9 months
-
Baker
Kitchen Cuisine - Islamabad, Pakistan
BakeryMay 2022 - June 2022 · 2 months• Produced high-quality baked goods, including cakes, bread, and pastries, following established recipes and procedures. • Ensured compliance with food safety regulations and maintained cleanliness and organization of the bakery and equipment. • Streamlined inventory management processes, resulting in improved operational efficiency and cost savings
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F&B Consultant
Be Unique - Dubai, United Arab Emirates
ConsultingAugust 2020 - September 2020 · 2 months• Collaborated with cross-functional teams to develop customized F&B solutions for clients in the hospitality industry, leading to increased customer satisfaction and revenue. • Conducted comprehensive research on industry trends and best practices to inform F&B strategy and recommendations. • Played a key role in the successful implementation of F&B solutions, ensuring timely and effective delivery
-
Housekeeping Trainee
Ibis Styles - Dubai, United Arab Emirates
HousekeepingNovember 2019 - December 2019 · 2 months• Maintained high standards of cleanliness and guest satisfaction through meticulous room cleaning and maintenance. • Interacted with international guests, accommodating their preferences and ensuring a personalized and exceptional experience. • Conducted thorough inspections of guest rooms, promptly addressing maintenance issues and cleanliness concerns. • Assisted in training new housekeeping staff on standard operating procedures and quality control measures. • Implemented environmentally friendly practices, contributing to the hotel's sustainability goals. • Managed accurate records of room statuses, facilitating effective communication between housekeeping and front desk teams. • Participated in special projects, such as deep cleaning initiatives and seasonal decor setup, enhancing the overall guest experience.
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Management Internship
Islamabad Hotel - Islamabad, Pakistan
ManagementOctober 2018 - December 2018 · 3 months• Collaborated with sales and events teams to plan, coordinate, and execute successful international events and banquets, resulting in increased revenue and customer satisfaction. • Developed and implemented tailored marketing strategies for international clients, driving bookings and revenue growth. • Provided exceptional customer service and addressed the needs and concerns of international guests in a timely manner. • Managed social media accounts and updated the hotel's website, enhancing online visibility and engagement for international clients. • Coordinated event logistics, including vendor collaboration, contract preparation, and timeline management. • Conducted site visits with international clients, showcasing the hotel's facilities and services to secure bookings
Education
Languages
2 languages
-
Urdu
Native or fluent
-
English
Full professional
Personal information
Nationalities
-
Pakistani
Skills
3 skills
- Events
- Marketing
- Sales
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