Ismail Malik

Baker at Kitchen Cuisine
Lives in Islamabad, Pakistan

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About me

Driven by a passion for delivering exceptional customer experiences, I am a dynamic
and results-oriented professional with a diverse background in sales and marketing, event
coordination, housekeeping, and F&B. With a proven track record of achieving outstanding
results and exceeding customer expectations, I am excited to leverage my skills and knowledge
to contribute to the success of your organization.

Experience

9 months

  • Baker

    Kitchen Cuisine - Islamabad, Pakistan

    Bakery
    May 2022 - June 2022 · 2 months

    • Produced high-quality baked goods, including cakes, bread, and pastries, following established recipes and procedures. • Ensured compliance with food safety regulations and maintained cleanliness and organization of the bakery and equipment. • Streamlined inventory management processes, resulting in improved operational efficiency and cost savings

  • F&B Consultant

    Be Unique - Dubai, United Arab Emirates

    Consulting
    August 2020 - September 2020 · 2 months

    • Collaborated with cross-functional teams to develop customized F&B solutions for clients in the hospitality industry, leading to increased customer satisfaction and revenue. • Conducted comprehensive research on industry trends and best practices to inform F&B strategy and recommendations. • Played a key role in the successful implementation of F&B solutions, ensuring timely and effective delivery

  • Housekeeping Trainee

    Ibis Styles - Dubai, United Arab Emirates

    Housekeeping
    November 2019 - December 2019 · 2 months

    • Maintained high standards of cleanliness and guest satisfaction through meticulous room cleaning and maintenance. • Interacted with international guests, accommodating their preferences and ensuring a personalized and exceptional experience. • Conducted thorough inspections of guest rooms, promptly addressing maintenance issues and cleanliness concerns. • Assisted in training new housekeeping staff on standard operating procedures and quality control measures. • Implemented environmentally friendly practices, contributing to the hotel's sustainability goals. • Managed accurate records of room statuses, facilitating effective communication between housekeeping and front desk teams. • Participated in special projects, such as deep cleaning initiatives and seasonal decor setup, enhancing the overall guest experience.

  • Management Internship

    Islamabad Hotel - Islamabad, Pakistan

    Management
    October 2018 - December 2018 · 3 months

    • Collaborated with sales and events teams to plan, coordinate, and execute successful international events and banquets, resulting in increased revenue and customer satisfaction. • Developed and implemented tailored marketing strategies for international clients, driving bookings and revenue growth. • Provided exceptional customer service and addressed the needs and concerns of international guests in a timely manner. • Managed social media accounts and updated the hotel's website, enhancing online visibility and engagement for international clients. • Coordinated event logistics, including vendor collaboration, contract preparation, and timeline management. • Conducted site visits with international clients, showcasing the hotel's facilities and services to secure bookings

Education

Languages

2 languages

  • Urdu

    Native or fluent

  • English

    Full professional

Personal information

Nationalities

  • Pakistani

Skills

3 skills

  • Events
  • Marketing
  • Sales
Following
Majid Al Futtaim Accor Cluster
Majid Al Futtaim Accor Cluster
Dubai, United Arab Emirates
COLLEGE OF TOURISM & HOTEL MANAGEMENT (COTHM) The Arts Club
The Arts Club
London, United Kingdom
Other members
Ahmad Irtiza
Islamabad, Pakistan
Hira Ali
Islamabad, Pakistan
Waseem Saleem
Islamabad, Pakistan
Hamza Ali
Islamabad, Pakistan
Saleha Noor
Islamabad, Pakistan
View more
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